Location: Harrison, Ohio
Established: 1997
Website: altaquip.com
Altaquip is the leader in outdoor power equipment (OPE) and power tool repair and refurbishment throughout the U.S., supporting the major retailers within the reverse logistics space. From lawn mowers, generators, pressure washers, chainsaws and many more, Altaquip is an authorized warranty service provider for over 50 OEM’s and has serviced over 4 million units. For over 20 years, Altaquip has provided the major retailer with an after-sales service solution for customers which includes warranty service and service contract support. Altaquip also provides refurbishment services on OPE and power tool returns, allowing the retailer to recover maximum value from returned goods.
Altaquip is the only national provider of repair service for (OPE) in the U.S., operating 17 company-owned service centers in high volume/high population density markets, and also managing a network of 180+ independent dealers as third-party providers in other isolated markets. We pride ourselves in delivering excellent service cycle times, which are the fastest in the industry during the height of the lawn and garden season, our elaborate logistics coverage, industry certified technicians and our vast warranty authorization partnerships.
With a promote from within approach, Altaquip identifies optimal candidate skills, and through a highly progressive training program, provides our service center personnel with detailed and tiered position opportunities from Technician, to Assistant Service Center Manager, to Service Center Manager and beyond.
Altaquip offers a variety of services on all types of outdoor power equipment, lawn and garden equipment, and power tools customers use to keep their outdoor living spaces looking great.
“We repair in days, not weeks!”